AI Chatbot
Description:
An AI Chatbot that can be incorporated in an organization’s website to interact with the citizens (i.e. answer common questions). The Chatbot uses advanced technologies such as machine learning and natural language processing, to provide immediate, intelligent and useful answers to citizens.
A special feature of the system is that it is designed to “learn” continuously. The chatbot audits and gathers information from the organization’s website, using it as a primary source for self-education. Thus, it is constantly improving its ability to understand citizens’ needs and questions and to provide accurate and useful answers. The chatbot application is designed to significantly improve the experience of citizens in communicating with the organization. It provides instant answers to queries, instructions and information 24 hours a day, while freeing staff from repetitive tasks, allowing them to focus on more complex and demanding tasks.